Returns & Exchanges
At Attack Shark, we stand by the quality of our gaming peripherals and offer a 30-day return window for items in original packaging. If your gear isn't enhancing your performance, we are committed to making it right through a swift refund or replacement process.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and a brief explanation of why the product didn't meet your expectations.
- 2.Receive Authorization
Once approved, our team will provide you with a Return Merchandise Authorization (RMA) number and the appropriate shipping address for our warehouse.
- 3.Package and Ship
Securely pack the device in its original box with all accessories included, clearly marking the RMA number on the outside of the package.
- 4.Quality Inspection & Refund
After our technicians verify the item's condition, we will process your refund or dispatch your exchange within 5-7 business days.